| FAQ |
GENERAL
- DOES IT TEST?
- CAN I BUY DIRECT?
- HOW MUCH DOES IT COST?
- ARE YOUR PRODUCTS GUARANTEED?
- HOW DO I BECOME A DEALER?
SUPPLEMENTS:
- WILL MY HORSE EAT IT?
- WHAT IS FLUID ACTION®?
- FLUID ACTION®VS. FLUID ACTION HA™?
- WHY DOESN'T FLUID ACTION® CONTAIN CHONDROITIN SULFATE?
- MY CURRENT PRODUCT OFFERS RESULTS IN 5 DAYS, GUARANTEED. SO THEN, WHY DOES IT TAKE 10 DAYS FOR FLUID ACTION® TO WORK?
- HOW CAN IRON POWER™ GIVE MY HORSE MORE ENERGY AND BE GOOD FOR NERVOUS HORSES, TOO? DON'T THESE GOALS CONTRADICT EACH OTHER?
- HOW DOES IRON POWER™ COMPARE TO RED CELL™? WHAT ABOUT RED GLO™?
- HOW SHOULD I FEED IRON POWER™ AND/OR FLUID ACTION®?
- WHY DOES APPLE-A-DAY™ COST MORE?
- WHY DOES ULTRA FIRE™ COST SO MUCH?
- WHICH SHOULD I FEED MY HORSE--IRON POWER™ OR ULTRA FIRE™?
- WHAT'S THE "MORE" IN KC & MORE™?
MISCELLANEOUS PRODUCTS:
- SHOULD I DILUTE AIR POWER™?
- SHOULD I GIVE AIR POWER™ IN THE FEED?
- HOW DOES JC'S X-TIE UP™ WORK?
- WHY ARE YOUR POULTICES CALLED CLAY?
- WHY IS BLASTER™ CONCENTRATED AND WHY SHOULD I PREPARE THE SOLUTION?
- CAN I USE BLASTER™ ON MY CATS AND DOGS?
GENERAL
- DOES IT TEST?
This question is usually asked about various products used in competition or races. The answer is NO. Nothing manufactured and sold by FINISH LINE® will test positive in any race or show jurisdiction in the U.S., Canada, Mexico, South America, England or Saudi Arabia. Do not use the U.S. Version of Air Power™ in Japan; instead use the Air Power™ made for the Japanese market.
- CAN I BUY DIRECT?
We strongly urge customers to buy our products from their local dealer or one of the national catalogs that carry us. *See our Dealer Locator page to find your nearest dealer or order from a catalog/direct mail dealer. Many vendors offer FINISH LINE® product online via secure servers. FINISH LINE® will only sell product directly to retail customers if there is no other way.
- HOW MUCH DOES IT COST?
Click here for suggested retail prices.
- ARE YOUR PRODUCTS GUARANTEED?
Yes. Fully guaranteed to meet your every expectation of what a quality product should be. We are proud to offer you our 100% Guarantee: If you're not satisfied, please notify us for a full refund or replacement - it's your choice. We do ask that you save the unused portion and return it to us along with the original sale receipt, so we can analyze and make necessary improvements. We want you to know we care and expect to live up to our products' quality. *See our About Us page for our company background and our Online Service page for our staff support.
- HOW DO I BECOME A DEALER?
You should already be in the business and be able to forward us references. We require an application along with a minimum order, your resale id number and qualification of you reselling product. If you are just starting out, we require a tax number and an initial order of $500 along with a credit application. Purchasing on "open account" requires an established business with credit references. Call us toll-free at: 1-800-762-4242 for additional information and to begin your initial application as a FINISH LINE® Dealer.
FEED SUPPLEMENTS:
- WILL MY HORSE EAT IT?
This question is asked about our feed supplements all the time. After all, if a horse won't eat the supplement, what good are it's benefits. FINISH LINE® has researched this aspect of supplementation for many years. We were the first company to introduce the apple flavored electrolyte, over 20 years ago (See our APPLE-A-DAY™Electrolyte page). In fact, we have included this unique apple taste in most of our powdered supplements. IRON POWER™ and FLUID ACTION® have even more of our appealing apple flavor in their formulas to stimulate your horse's appetite. (See our IRON POWER™ page and FLUID ACTION® page to learn more about these feed supplements.) While all horses are different, we can say with great satisfaction: "The most common initial comment that we hear on these products is 'My horse just loves it!'"
- WHAT IS FLUID ACTION®?
FLUID ACTION® is a high glucosamine supplement formulated to lubricate the cartilage and synovial fluid in your horses' joints. FINISH LINE® extensively researched and developed this product for three years. We are pleased with our final formulation and its great benefits.
- FLUID ACTION®VS. FLUID ACTION HA™
FLUID ACTION® lubricates joints to show you a younger active horse again. Glucosamine increases the amount of synovial fluid. HA (or Sodium Hyaluronate) increases the viscosity and viscoelastic properties, to make a better cushion. They are both extremely effective joint supplements, but it’s all about what works best for you and your horse. That's why we offer both FLUID ACTION® and FLUID ACTION®HA products in either liquid or powder forms.
- WHY DOESN'T FLUID ACTION® CONTAIN CHONDROITIN SULFATE?
The latest research shows that chondroitin sulfate is too large a molecule to be absorbed effectively. With molecular weights up to 30 thousand, chondroitin molecules are as much as 300 times larger than glucosamine. If any chondroitin does get absorbed into the intestinal tract, it is now considered by many researchers to be too large to migrate into the chondrocyte cell, which is where cartilage generation takes place. Since both chondroitin and glucosamine are expensive ingredients, FINISH LINE® decided to concentrate on glucosamine, which is up to 98% absorbable. Our goal is to produce a product that is effective and affordable. That's the result with FLUID ACTION® Joint Supplement.
- MY CURRENT PRODUCT OFFERS RESULTS IN 5 DAYS, GUARANTEED. SO THEN, WHY DOES IT TAKE 10 DAYS FOR FLUID ACTION® TO WORK?
Your current product probably is using a pain killer to give you the quick action. FLUID ACTION® does NOT mask pain with pain killers. While glucosamine starts to work within 20 minutes after ingestion, it takes time to regenerate worn joints. No product can rebuild the joints that fast (within 5 days). They are covering up the symptoms and you are paying for those ingredients, too. FLUID ACTION® WORKS ON THE CAUSE, RATHER THAN THE SYMPTOMS. It may take a bit longer for you to see the real results: You'll see a difference in the way your horse moves, the way s/he trains and hits the ground. You are getting real results in 10 days - GUARANTEED. Your horse will feel better in the long run and will be less likely to suffer serious injury and damage to its joints.
- HOW CAN IRON POWER™ GIVE MY HORSE MORE ENERGY AND BE GOOD FOR NERVOUS HORSES, TOO? DON'T THESE GOALS CONTRADICT EACH OTHER?
Not really. IRON POWER™ gives your horse more energy and stamina due to the increased blood cell counts. This, in turn, gives the horse a greater ability to carry oxygen to its muscles. IRON POWER™ is great for nervous horses because of the high level of B-Complex vitamins - 3 times as much as most other competing products.
- HOW DOES IRON POWER™ COMPARE TO RED CELL™? WHAT ABOUT RED GLO™?
Click here for a product comparison.
- HOW SHOULD I FEED IRON POWER™ AND/OR FLUID ACTION®?
Both of these supplements should be top-dressed on your horses' favorite feed. Follow feeding amounts on bottle. Some people give the product with an oral syringe, but this is rarely necessary.
- WHY DOES APPLE-A-DAY™ COST MORE?
Usually, it doesn't. Most other electrolytes have sugar in them. Other manufacturers put sugar in their product so that the horse will eat it. Our unique apple flavor means that we do not have to add sugar because your horse will eat APPLE-A-DAY without all those fillers. Once they put sugar in their product, it fluffs it up and they recommend you feed 2 ounces a day of theirs. APPLE-A-DAY™ has a daily dose of only one (1) ounce per day. In fact, there are more electrolytes in just one ounce of APPLE-A-DAY™ than in two ounces of Stress-Dex™, for example. (The Dex stands for dextrose, a sugar.).here for a product comparison.
- WHY DOES ULTRA FIRE™ COST SO MUCH?
Same answer, only now you feed just ½ ounce daily. Without all the fillers that most other vitamins contain, ULTRA FIRE™ just looks expensive because it comes in a smaller container. If you compare how much it costs PER DAY instead of per ounce, you see that ULTRA FIRE™ only costs 35 cents per day. Click here for ULTRA FIRE™.
- WHICH SHOULD I FEED MY HORSE--IRON POWER™ OR ULTRA FIRE™?
If you prefer a liquid multivitamin, then use IRON POWER™. If you are looking to add a powder to your existing feed, then use ULTRA FIRE™. Both vitamin feed supplements are rated highly and provide high-potency Vitamin B to build Blood Counts high. They both help nervous horses and stimulate appetite. ULTRA FIRE™ is a more complete vitamin/mineral supplement. IRON POWER™ is a more palatable iron/B-Complex vitamin. DO NOT FEED BOTH SUPPLEMENTS TOGETHER.
- WHAT'S THE "MORE" IN KC & MORE™?
Hesperidin Complex, Lemon Bioflavonoids, and Rutin. Click here for KC & More™.
MISCELLANEOUS PRODUCTS:
- SHOULD I DILUTE AIR POWER™?
No. AIR POWER™ is made to work most effectively full strength, as is.
Brigham Young University tested Air Power and had this to say: "This product offered the symptomatic relief we were searching for. When horses were heard coughing they were given a dose of Air Power and invariably would stop coughing and were able to finish the working day. Usually one administration was all that was required."
- SHOULD I GIVE AIR POWER™ IN THE FEED?
Many people do, but AIR POWER™ is designed to be given by oral syringe and applied down the horse's sore throat.
- HOW DOES JC'S X-TIE UP™ WORK?
Good question. Tying up can occur from a wide variety of causes and no one really knows the whole story on this yet. As for JC'S X-TIE UP™, this product was discovered over 50 years ago by the third generation of horsemen in the Howe family - John C. Howe. Hence the "JC's". While we cannot tell you how it works on a molecular level, we do have sufficient anecdotal evidence to guarantee the product's performance. If you ever purchase JC'S X-TIE UP™ and it fails to perform, we will refund your purchase price directly, no matter where you bought it.
- WHY ARE YOUR POULTICES CALLED CLAY?
About 1992, the FDA was considering reclassifying poultices as a drug. FINISH LINE® did not want to have this reclassification nor have to manufacture these products as drugs, since the increased costs associated with this would have raised the selling price exorbitantly thus forcing us to stop making it. As it turned out, the FDA did not go forward with this idea of reclassification, however our changed name "Clay" on our labels stuck. Click here for KOOL-OUT™ and ORIGINAL PREMIUM CLAY™.
- WHY IS BLASTER™ CONCENTRATED AND WHY SHOULD I PREPARE THE SOLUTION?
The Blaster™ concentrate (4oz) is diluted into 1 quart (32oz) cool water in a spray bottle. Finish Line manufactures Blaster™ as a concentrate for 2 reasons: 1) ALL essential oil based horse sprays slowly lose potency due to loss of volatile components. Finish Line solved this dilemma by formulating a concentrate, which you dilute when you are ready to use it. The solution you make is as fresh as it can get. 2) You save money by not paying for the shipping of water and by using smaller plastic containers.
- CAN I USE BLASTER™ ON MY CATS AND DOGS?
Finish Line has seen and received reports of excellent performance on dogs. Cats, however, may react badly to Teatree oil, for reasons unknown, so do not use on cats.
Stress Dex is a trademark of Squire Labs. Red Cell and Red Glo are trademarks of the Farnam Company.
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